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Forex Broker Rating

Ju Com

Ju Com

Information about the broker Ju Com

Rating: 1.6
Jurisdiction: Singapore
Regulators: MAS
Foundation date: 2026
Site: https://ju.com

Brief information Ju Com

The platform Ju Com is a centralized cryptocurrency exchange that offers trading in digital assets and related services. The company was founded in 2013 and previously operated under the name JuCoin.

The documents state that the company is registered in Singapore, while the company profile indicates that its headquarters are located in Dubai. The name of the specific legal entity and its registration number are not specified in these descriptions. 

The website also mentions an exemption from MAS requirements obtained in 2020; however, there is no information about a current license from the regulatory authority.

The platform positions itself as an exchange connected to a broader ecosystem of blockchain infrastructure, wallets, and applications. Its main website is ju.com, 

The email address provided for contacting support is jucoin@jucoin.io; the phone number and full office address are not listed on the corporate pages analyzed.

Ju Com

Cryptocurrency selection on Ju Com

The platform advertises more than 200 spot cryptocurrencies and over 200 cryptocurrency futures. 

Supported assets listed on the website include BTC, ETH, USDT, BNB, SOL, XRP, DOGE, TRX, AVAX, LINK, LTC, DOT and the ecosystem token JU. Available transfer networks differ by asset, and individual networks may be temporarily suspended.

Ju Com

Services and fees of Ju Com

The ju.com website offers the following services:

  • purchasing cryptocurrency via credit card or bank transfer;

  • spot buying, selling, and exchanging;

  • perpetual futures with USDT margin and stated leverage of up to 150x;

  • automatic copying of futures trades;

  • trading via API;

  • Earn term products;

  • staking in Launchpool and token rewards;

  • Launchpad subscriptions;

  • participation in token listing initiatives via StakeJ;

  • wallet access and integration with DeFi applications;

  • referral and affiliate programs;

  • trading competitions and promotional rewards.

Published spot market fees range from 0.1% to 0.2% for makers and takers. The standard rate for VIP0 is 0.2% and decreases to 0.1% at the VIP5 level. In the separate ECO category, fees for makers and takers range from 1% to 2%.

Creating a personal account and verification on ju.com

Registration is available by email or phone, with an optional referral code. Users subsequently complete identity verification through their account. Verification unlocks C2C functionality and increases withdrawal limits; the stated review period is within 2 days.

Deposits and withdrawals with Ju Com

The website lists:

  • cryptocurrency transfers;

  • card purchases;

  • bank transfers for Express Buy.

Card and bank payment options concern cryptocurrency purchases and should not be treated as confirmed fiat withdrawal methods. 

Withdrawal costs and limits depend on the asset and network. For example, USDT withdrawals through BNB Smart Chain have a 5 USDT minimum and 1 USDT fee.

Conclusion about Ju Com

The cryptocurrency platform publishes information on spot trading fees and withdrawal fees for specific assets, and offers a wide range of products for trading and generating income. Documentation, which is not available on the website, is still required before you can use the platform. A mere mention of a historical licensing exemption granted by the MAS does not guarantee the existence of a valid license or protection regarding all services provided. Therefore, it is best to read reviews of Ju Com on independent sources.

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Trader Reviews

I passed verification on Ju Com, traded for several months, and was able to withdraw funds without any issues. Then, right in the middle of a trade, my account was suddenly frozen, and shortly after that, I was completely blocked from accessing it. Support stated that the block is permanent, my deposit has been confiscated, and there’s no way to appeal. After that, I had no trust left in

  • 1 week ago

I traded on ju.com for about two weeks, engaging in cross-exchange arbitrage. First, they restricted transfers and withdrawals, and then they deleted my account altogether. Out of the $23000 I deposited, they only allowed me to withdraw 14337 USDT, even though my total balance, according to my records, was around $33000. I still have the correspondence with support, but I was unable to challenge the exchange’s actions. It’s a very risky platform for storing money.

  • 5 days ago

As soon as I made about $100 from trades, my account was blocked. I couldn’t get any clear explanations from customer support. A very unpleasant experience on Ju Com, especially when you realize that even a small profit can lead to such problems.

  • 6 days ago

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