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Forex Broker Rating

Luno

Luno

Information about the broker Luno

Rating: 2.3
Jurisdiction: South Africa
Regulators: FSCA, SC, OJK, BMA
Foundation date: 2013
Site: https://luno.com

Brief information Luno

The company Luno is a centralized cryptocurrency platform established in 2013. It serves individual and institutional customers, with operations across African and Asia-Pacific markets. The company is an independently operated subsidiary of Digital Currency Group. Its services are available through a web platform and mobile applications.

The platform Luno operates through regional entities. These include Luno (Pty) Ltd, a South African financial services provider with licence number 53314; Luno Malaysia, registered with the Securities Commission Malaysia; and Luno Indonesia, supervised by OJK. Luno International holds a Digital Asset Business licence from the Bermuda Monetary Authority. Luno operates through regional entities also in Nigeria, Uganda, Zambia and Kenya. The contracting company and applicable terms depend on the customer’s country of verification.

Customer support is available through the Help Centre, its Toshi chat assistant and support@luno.com.

Luno

Cryptocurrency selection on Luno

The platform advertises access to more than 50 cryptocurrencies. Its selection includes BTC, ETH, XRP, SOL, BCH, LTC, DOGE, LINK, AVAX, DOT, USDC and USDT. Available assets and trading pairs depend on the customer’s country. The platform supports both cryptocurrency pairs and pairs denominated in local currencies

Services and fees of Luno

Luno’s services include:

  • buying, selling, storing, sending and receiving cryptocurrency;

  • spot trading through the Luno Exchange;

  • cryptocurrency investment bundles;

  • staking;

  • tokenised US stocks and ETFs;

  • cryptocurrency payments through Luno Pay;

  • prediction markets;

  • OTC trading and API access;

  • institutional digital asset minting and settlement services.

Product availability varies by market:

  • Maker fees: −0.02% to 0.40%.

  • Taker fees: 0.03%–0.60%.

Luno

Creating a personal account and verification on luno.com

People can sign up on the website or through the mobile app. Users enter their email address, create a password, and confirm their email address by clicking the activation link. Identity verification is done in the account settings. The requirements vary depending on the country of residence.

Deposits and withdrawals with Luno

Payment methods vary by country and include 

  • bank transfers via local systems,

  • cryptocurrency transfers, 

  • and electronic payments,

The minimum withdrawal amount to a bank account is 10 ZAR in South Africa, 1 MYR in Malaysia, and 50000 IDR in Indonesia; maximum limits depend on the account. Fees for cryptocurrency withdrawals typically vary, and the exact fee amount is displayed before confirmation.

Conclusion about Luno

The platform combines cryptocurrency trading and wallet services with investment and payment products. The cost of trading and payments varies depending on whether they are instant transactions or exchange orders, so it’s important to read reviews of Luno on independent websites.

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Trader Reviews

I’ve been using Luno, and so far, my experience has been positive. The app is user-friendly, transactions go through smoothly, and the fees are quite reasonable. I’d also like to give a special shout-out to customer support-the team really goes out of their way to help. I also appreciate that the platform takes security very seriously. Buying and storing cryptocurrency has become much easier for me to understand.

  • 3 days ago

I wouldn't say that uno.com works perfectly-there are sometimes delays with transactions. But customer support does its best to resolve these issues, which is a plus. I wish the developers would put a little more work into the app. Other than that, the platform is perfectly usable.

  • 2 days ago

After moving to another country and changing my phone number, I started having trouble logging into my account. I’ve been trying to regain access for over a month now, but I’ve mostly been receiving automated emails. I’d really like to finally speak with a live representative who can actually help resolve the issue. So far, my impression of the customer service hasn’t been the best.

  • 1 day ago

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