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Forex Broker Rating

Moomoo

Moomoo

Information about the broker Moomoo

Rating: 1
Jurisdiction: USA
Regulators: SEC
Foundation date: 2018
Site: https://moomoo.com

Brief information Moomoo

Launched in 2018, the Moomoo project belongs to the Futu Holdings group, a public corporation whose stock is quoted on Nasdaq. Technical development of the service is assigned to Moomoo Technologies Inc. Its geographical coverage includes the US, Canada, Singapore and a number of additional jurisdictions.

American investment accounts are maintained through Moomoo Financial Inc. According to the legal information published on the website, this entity holds SEC registration and FINRA membership, while its customers receive SIPC protection. Futu Clearing Inc. performs custody and settlement functions. Operations involving digital assets are placed under a separate entity, Moomoo Crypto Inc.

Address: 185 Hudson St, Suite 2600, Jersey City, New Jersey 07302, USA. Customer support: +1-888-721-0610 and cs@us.moomoo.com.

Moomoo

Moomoo trading terms

lients can place orders through the browser version, desktop terminal or mobile app. These platforms contain live quotes, charting features, research data, market news and a trading simulator.

The range of products differs by country and can cover:

  • company shares and exchange-traded funds;

  • fractional stock positions;

  • equity and index options;

  • certain OTC instruments;

  • digital currencies;

  • IPO offerings and event contracts.

Eligible US customers pay no brokerage fee is charged for transactions involving shares, exchange-traded funds or equity options. Index option orders are priced at $0.50 for each contract. The minimum fractional investment is $5, while cryptocurrency transactions carry a 0.49% fee. Extended-hours orders, margin facilities and short positions are also supported, subject to account approval and instrument eligibility.

Trading accounts at Moomoo

US clients can primarily choose between two retail brokerage accounts:

  • Individual Cash Account — transactions are made using the client’s available settled funds. Borrowing and short selling are not supported.

  • Individual Margin Account — provides access to margin financing, short selling and additional trading features, subject to approval and asset eligibility.

There is no general minimum deposit for opening either account. Nevertheless, an account balance of at least $2,000 is normally required to use margin borrowing. If the balance is below this threshold, transactions in the margin account are limited to the available cash.

Eligible clients may also activate a separate cryptocurrency account. Business and institutional customers can apply for legal-entity accounts under separate conditions.

Eligible US clients are not charged a broker’s fee for stock, ETF or equity-option trades. Index options carry a $0.50 charge per contract, with applicable exchange and regulatory expenses billed separately.

Moomoo

Registration and personal account on moomoo.com

A user can register through moomoo.com or the company’s mobile application. The applicant must enter an email address or phone number, create login credentials and select the relevant country or region. The company verifies the submitted information under KYC and anti-money laundering requirements.

Deposits and withdrawals with Moomoo

This broker customers can fund their accounts through 

  • ACH, 

  • bank wire, 

  • brokerage transfers, 

  • online-payments: Apple Pay or Google Pay. 

ACH transactions are generally free, while wire transfers may incur bank charges. Withdrawals are processed to a verified bank account and usually take several business days. Only settled funds are available for withdrawal.

Conclusion about Moomoo

Before registering, investors should select the correct regional version of moomoo.com, verify which licensed company will hold their account and review the applicable fee schedule and withdrawal rules.

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Trader Reviews

Customer support moomoo.com is probably the weakest part of the service. The automated assistant keeps giving me the same useless answers, while finding a real person to speak with is nearly impossible. Other large brokers normally provide proper phone support, but here you are mostly left dealing with a bot. The instructions are confusing as well. For example, the help section says that options can be rolled using a dedicated button, yet I cannot find this feature anywhere on either platform. At this point, I may simply let my covered call expire and transfer the remaining funds to another broker.

  • 13 hours ago

Moving my shares to Moomoo turned out to be a good choice for me. The platform provides plenty of trading tools and features, and I have found the app straightforward and convenient to use. I have also contacted customer support before and was pleased with how my questions were handled. Another advantage is the variety of promotions available to clients. So far, my overall experience with Moomoo has been very positive.

  • 5 hours ago

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